Privacy Policy

Your privacy matters to us. Here’s how we collect, use, and protect your information.

On This Page

1. Introduction

2. Information We Collect

3. How We Use Your Information

4. Legal Basis for Processing

5. How We Share Your Information

6. Cookies & Tracking Technologies

7. Data Security

8. Data Retention

9. Your Privacy Rights

10. Third-Party Websites

11. Changes to This Privacy Policy

12. Contact Us

1

Introduction

RBO Accounting Services FZE (“RBO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website, www.rboaccounting.ae.

This Privacy Policy explains what information we may collect when you visit our website, contact us, submit an inquiry, request a consultation, or use our services, how we use that information, and the choices available to you. By using our website or voluntarily submitting your information through our contact or consultation forms, you acknowledge the practices described in this Privacy Policy.

2

Information We Collect

We may collect information that you voluntarily provide when you interact with our website or contact our team.

Information TypeDetails
Contact DetailsFull name, phone number, email address
Business InformationCompany/business name, emirate or location, and information about your business
Service InformationAccounting, bookkeeping, VAT, Corporate Tax, audit, payroll, Virtual CFO, or other service requirements
Message ContentSubject, questions, requirements, and other information submitted through our contact or consultation forms
Technical DataIP address, browser type, device information, pages visited, website usage, and date/time of visits, collected automatically

 

3

How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to your inquiries and requests
  • To schedule and manage consultations
  • To understand your accounting, VAT, Corporate Tax, payroll, audit, or financial advisory requirements
  • To provide information about our services
  • To prepare proposals or service-related communications
  • To communicate with existing and prospective clients
  • To improve our website, services, and user experience
  • To maintain appropriate business and communication records

We do not use your personal information for automated decision-making or profiling that produces legal effects concerning you.

4

Legal Basis for Processing

Where applicable, we may process personal information on the following bases:

When you voluntarily submit information through our website forms or contact us for a specific purpose, you consent to us using that information to respond to your request.

We may process information where it is reasonably necessary to operate, maintain, secure, and improve our website and business communications. We may process or retain information where necessary to comply with applicable laws, regulations, legal proceedings, or lawful governmental requests.

5

How We Share Your Information

RBO Accounting Services FZE does not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information in limited circumstances where necessary for legitimate business, operational, or legal purposes.

Service Providers

We may use trusted third-party service providers for services such as:

  • Website hosting
  • Website maintenance
  • Form processing
  • Email communication
  • Website analytics
  • Technical and security services

Where appropriate, these providers may have access to information only to the extent necessary to perform their services.

6

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and enhance the visitor experience.

Cookies are small text files stored on your device that may help a website recognize returning visitors and remember certain information.

We may use cookies or similar technologies for purposes such as:

  • Website functionality
  • Performance monitoring
  • Website analytics
  • Understanding visitor interactions
  • Improving website content and user experience

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

We limit access to personal information to individuals and service providers who reasonably need access for legitimate business purposes.

Our Commitment

8

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to your inquiry
  • Provide requested services
  • Maintain business and communication records
  • Meet contractual requirements
  • Comply with applicable legal and regulatory obligations
  • Resolve disputes or enforce agreements

When personal information is no longer reasonably required, we may take appropriate steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

9

Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to access, correct, delete, or object to certain processing of your information, as well as the right to withdraw consent where applicable. To exercise any of these rights or raise a privacy-related concern, please contact RBO Accounting Services FZE using the contact details provided below. We will review and respond to your request within a reasonable timeframe and in accordance with applicable laws and regulations.

10

Third-Party Websites

11

Changes to This Privacy Policy

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

RBO Accounting Services FZE